JAMES J. MATHIS
11030 32ND DR. S.E.
425-316-8156
EVERETT, WA 98208
QUALIFICATIONS
Extensive and successful professional experience in the insurance
industry, supported by dual Bachelor Degrees in
Finance and Management and numerous industry designations and courses.
Designed and facilitated dynamic programs in
the following areas:
Claim Negotiations Litigation
Supervision Early Contact Settlement
Minimal Impact Defense Alternative Dispute
Resolution Medical Cost Management
Specific knowledge of processes, procedures, manuals, memos,
literature, claim handling practices, advertisements, lists,
electronic file, computer maintained data, computer retrieval
reporting, personnel guides, training guides and literature, trial
defenses and discovery preparation. (Over 40,000 documents and
manuals)
ACHIEVED unparalleled success in assisting in the discovery process
for law firms dealing with bad faith lawsuits and
consumer violation lawsuits where general damage and punitive damage
awards were realized. This was due to my extensive
experience in varied positions including upper management with State
Farm.
ACHIEVEMENTS WHILE EMPLOYED AT STATE FARM
CREATED, DEVELOPED AND IMPLEMENTED a program concept designed to solve
two major problems, service
to customers and the relative costs. Presented findings and the
complete plans for a centralized department designed to
improve service, decrease cost per claim, cost of handling and
reserves cost. The result was a charter to implement the plan.
EXCEPTIONALLY SUCCESSFUL as the company representative speaking to
internal departments, individual members
and groups in the medical and legal communities. This position also
required I be designated spokesperson and
administrator in all suits against the company including class action
litigation within the state of Washington.
HIRED, TRAINED and MANAGED a new department of 5 supervisors, 5
attorney negotiators, 22 medical claim
examiners and 12 support personnel. As a result, this new cohesive and
efficient department was able to successfully
process 14,000 claims annually and over 1,500 pieces of mail daily.
Previous positions as superintendent in casualty
and property also required I hire and train personnel in these areas,
including third party claims, UIM and UM claims,
first party property claims, estimators and field inspectors.
CONCEPTUALIZED, ORGANIZED and AUTHORED an operational guide for an
innovative department
consisting of new and creative processes, procedures and formats. This
expanded my responsibility to provide continual
internal auditing and external trouble shooting combined with
published instructional articles and motivational seminars.
AWARDED "Special Merit Increase" for performance beyond expectations.
One of only two recipients in the Northwest
ever awarded this honor by corporate and consistently received
exceptional merit ratings.
EXPERIENCE
Allstate Insurance
Sr. Staff Adjuster Litigation and Attorney Negotiator
State Farm Insurance
Superintendent, Consolidated Claims
Superintendent, Metro Casualty and Litigation
Resident Superintendent, Casualty and Property
Claim Specialist, Casualty and Property
University of Oregon Research
Assistant
Mathis Farms
Owner/Operator
EDUCATION
Bachelor Degree Management
/Finance University of Oregon,
Eugene, OR
Associate of Arts Business
Administration Lane Community College,
Eugene, OR
AIC and Two Parts CPCU Insurance Institute of America
ICAR certified (all parts)
Negotiations for the Claims person (Certified and Facilitator)
State Farm Insurance Company
Superintendent School
State Farm Insurance Company
Casualty Supervision
State Farm Insurance Company
Property Supervision
State Farm Insurance Company
Management (Parts I ,II ,III)
State Farm Insurance Company
Claims School
State Farm Insurance Company
BCC (Parts I, II, III, IV)
State Farm Insurance Company
Bodily Injury School
State Farm Insurance Company
Negotiation Skills for the Claims Professional Facilitator
State Farm Insurance Company
Personnel Management School
State Farm Insurance Company
______________________________________________________________________
PLEASE ASK FOR REFERENCES
Email: James Mathis
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Created: October 13, 2000
Last Updated: October 13, 2000